Effective date: September 29, 2026
FieldFrameApp.com ("we", "us") is owned and operated by C&D Holdings 2 LLC (D-U-N-S: 049727796). This policy explains what we collect and how we use it.
FieldFrame requests only the Google Drive drive.file scope, which lets it access just the files and folders FieldFrame creates or that you choose to open with it. It also requests your basic email and profile for sign-in. Your job photos are stored in your own Google Drive account, which you control.
When you generate an AI estimate, our backend temporarily processes your photos: it downloads them from your Drive and sends them to our AI provider (Anthropic) for analysis. We do not permanently store copies of your photos on our own servers. We do not use Google user data to develop, improve, or train generalized AI or machine-learning models.
FieldFrame's use and transfer of information received from Google APIs to any other app will adhere to the Google API Services User Data Policy, including the Limited Use requirements. We do not sell Google user data or use it for advertising. We do not allow people to read it unless you give consent, it is needed for security or to comply with the law, or it has been aggregated and anonymized.
When you connect Jobber, FieldFrame accesses the Jobber data needed to run the features you use, such as clients, requests, jobs, and quotes. It uses this to show job context, label your photos, create and update estimates, and add notes. We use Jobber data only to provide FieldFrame to you, and we do not sell it.
We don't sell personal data. We share data only with service providers that help us run FieldFrame, under contract: hosting (Render), AI analysis (Anthropic), and analytics. We also share data with the services you choose to connect (Google Drive and Jobber).
We protect your data with these safeguards:
No online service is 100% secure. If we learn of a breach that affects your data, we will notify you as required by law.
When you disconnect Jobber or Google Drive in FieldFrame, we delete the stored tokens for that connection. For Google Drive, we also revoke FieldFrame's access at Google. You can also revoke Google access at any time in your Google Account under "Third-party access." To delete your account and associated data, email support@fieldframeapp.com from the address on your account.
Payment information is processed securely by Apple. FieldFrame does not store credit card details. Subscription status and billing information are managed through Apple's systems and your Apple Account.
Request access to or deletion of your data at support@fieldframeapp.com.
We may update this policy; we'll post changes here with a new effective date.